This Website Privacy Policy applies to Amromed Solutions Private Limited and its affiliates. This Privacy Policy explains how we collect, use, store, transfer, disclose, and safeguard your information, as well as your rights in determining what we do with the information that we collect when you visit our website. This Privacy Policy does not govern any use of Amromed Solutions Private Limited products or services offered under contract with Amromed Solutions Private Limited customers.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, mailing address, email address, phone number (collected explicitly for SMS communication), and demographic information, such as your age, gender, and hometown, that you voluntarily give to us when you choose to participate in various activities related to Amromed Solutions Private Limited. This includes SMS message history when you engage with us via text. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of Amromed Solutions Private Limited. By providing your phone number, you expressly opt-in to receive SMS communications from us. You will receive a one-time confirmation message upon opt-in.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. You may control, enable, or disable the use of location-based services from within your device’s settings or mobile application’s permissions.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from Amromed Solutions Private Limited.

SMS Communication and Consent

By providing your mobile number and opting in, you consent to receive text messages (SMS) from Amromed Solutions, which may include transactional updates, billing reminders, appointment alerts, and marketing messages.

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us at:
  • Phone: +1 (844)-440-1844
  • Fax: (732) 276-9878
  • Email: [email protected]

We do not sell your mobile number or share it with third parties for their own marketing purposes. SMS communications are delivered through secure third-party gateway providers bound by strict privacy and security obligations.

By opting in, you confirm you are the account holder or have the account holder’s permission to enroll the provided mobile number. See our terms of use https://amromed.com/terms-and-conditions/ for more details on SMS service terms and conditions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Send transactional, informational, or marketing SMS communications to your provided phone number.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Deliver targeted newsletters and other information regarding promotions and Amromed Solutions Private Limited to you.
• Email you regarding your account or transactions.
• Enable user-to-user communications.
• Fulfill and manage other transactions related to the Site.
• Generate a personal profile about you to make future visits to the Site more personalized.
• Increase the efficiency and operation of Amromed Solutions Private Limited.
• Monitor and analyze usage and trends to improve your experience with Amromed Solutions Private Limited.
• Notify you of updates to Amromed Solutions Private Limited.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Request feedback and contact you about your use of Amromed Solutions Private Limited.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Solicit support for Amromed Solutions Private Limited.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal processes, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, SMS messaging services, and marketing assistance. Phone numbers are shared exclusively with SMS gateway providers necessary to deliver messages, under contractual obligations requiring industry-standard encryption and data protection. These companies are authorized under contract to use your personal information only as necessary to provide these services to us.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected using tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may also partner with selected third-party vendors to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content, and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Contacting us using the contact information provided below.
• Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However: Some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
• SMS-related data (phone numbers and message history) will be retained for 24 months after your last interaction with our SMS services, after which it will be securely deleted or anonymized, except where required by law.
• Transactional records are retained as required by applicable regulations.
• Emails, SMS, and Communications

If you no longer wish to receive correspondence, emails, SMS, or other communications from us, you may opt-out by:

• Replying “STOP” to any SMS from Amromed Solutions Private Limited (immediate opt-out confirmation will be sent).
• Noting your preferences at the time you register your account with Amromed Solutions Private Limited.
• Contacting us using the contact information provided below.
• Compliance with Healthcare Regulations
• Amromed Solutions Private Limited is committed to complying with all applicable healthcare regulations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA). We ensure that all Protected Health Information (PHI) is handled in accordance with HIPAA requirements to protect the privacy and security of your health information.

California Privacy Rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Amromed Solutions Private Limited, you have the right to request the removal of unwanted data that you publicly post on the Site. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.